A monthly support for small businesses requiring consistent support to stay organised and maintain day-to-day administrative tasks.

Includes:

• Inbox management, including sorting, flagging, drafting, and sending responses

• Calendar and appointment scheduling

• Client communication via email

• Document formatting, including quotes, templates, and basic documents

• File organisation (e.g. Google Drive, Dropbox)

• Data entry

• General administrative tasks limited to routine, process-based activities

• Quote and enquiry support, including:

  • Preparing quotes based on client-provided information

  • Sending quotes via email

  • Following up on quotes via email

• Light financial administration, including:

  • Invoice creation and sending

  • Payment tracking

  • Email follow-ups on outstanding invoices

Excludes:

• Phone calls, video calls, or verbal communication with clients or their customers unless agreed in writing

• Sales activities, including negotiation, lead conversion, or outbound outreach

• Debt collection activities beyond email follow-ups

• Bank reconciliations, backlog processing, or large-scale data entry projects

• System setup, restructuring, or administrative clean-up work

• Tasks requiring specialised knowledge, independent decision-making, or technical expertise

Pricing: $600 per month, including up to 12 hours of support Additional hours are billed at $50 per hour Unused hours do not roll over to the following month and are forfeited if not used within the billing periodhis section is all about in a few sentences. Highlight key points or benefits.

General Conditions

All services provided by Latitude 23 Admin are administrative in nature and are delivered primarily via email communication. Phone calls, video calls, or any form of verbal communication with clients or their customers are not included unless expressly agreed in writing. Services do not include any sales-related activities, including but not limited to lead conversion, negotiation, or cold outreach. Follow-up on outstanding invoices is limited to email communication and does not extend to debt collection activities unless otherwise agreed in writing. Latitude 23 Admin does not provide advisory, legal, financial, or tax services and will not undertake any BAS or IAS preparation or lodgement, GST classification decisions, payroll compliance activities, or communication with the Australian Taxation Office. Any tasks falling outside the agreed scope of services will be quoted separately and are not included within standard support. All quote preparation is based solely on information provided by the client, and responsibility for accuracy, pricing, and scope remains with the client.

A monthly support fFor businesses experiencing growth and requiring more consistent, hands-on administrative and financial support.

Includes everything in Essentials, plus:

• Increased administrative capacity and priority support

• Accounts payable support, including entering and tracking bills

• Ongoing transaction entry and categorisation based on existing client or accountant setup

• Bank reconciliations

• Regular financial administration maintenance

• Minor workflow and organisational improvements

Excludes:

• Communication outside of email unless agreed in writing

• BAS or IAS preparation or lodgement

• Tax advice, GST classification decisions, payroll compliance, or financial interpretation

• Communication with the Australian Taxation Office

• Sales calls, negotiation, or outbound outreach

• Debt collection activities beyond email follow-ups unless agreed in writing

• Creation or restructuring of financial systems without prior agreement

Pricing: $1,250 per month, including up to 25 hours of support Additional hours are billed at $50 per hour Unused hours do not roll over to the following month and are forfeited if not used within the billing period

General Conditions

All services provided by Latitude 23 Admin are administrative in nature and are delivered primarily via email communication. Phone calls, video calls, or any form of verbal communication with clients or their customers are not included unless expressly agreed in writing. Services do not include any sales-related activities, including but not limited to lead conversion, negotiation, or cold outreach. Follow-up on outstanding invoices is limited to email communication and does not extend to debt collection activities unless otherwise agreed in writing. Latitude 23 Admin does not provide advisory, legal, financial, or tax services and will not undertake any BAS or IAS preparation or lodgement, GST classification decisions, payroll compliance activities, or communication with the Australian Taxation Office. Any tasks falling outside the agreed scope of services will be quoted separately and are not included within standard support. All quote preparation is based solely on information provided by the client, and responsibility for accuracy, pricing, and scope remains with the client.

A Project-Based support for businesses requiring structured support to organise, reset, and improve their administrative systems.

Includes:

• Inbox clean-up and restructuring

• File and document organisation

• Administrative process creation and documentation

• Workflow setup for recurring tasks

• Business admin reset and optimisation

Excludes:

• Ongoing support beyond the agreed project scope

• Financial advice, BAS services, payroll compliance, or tax-related work

• Sales activities or client-facing calls

• Business consulting or strategic advisory services

• Any services not explicitly defined in the agreed project scope

Pricing: Quoted per project following an initial review of existing systems and requirements

General Conditions

All services provided by Latitude 23 Admin are administrative in nature and are delivered primarily via email communication. Phone calls, video calls, or any form of verbal communication with clients or their customers are not included unless expressly agreed in writing. Services do not include any sales-related activities, including but not limited to lead conversion, negotiation, or cold outreach. Follow-up on outstanding invoices is limited to email communication and does not extend to debt collection activities unless otherwise agreed in writing. Latitude 23 Admin does not provide advisory, legal, financial, or tax services and will not undertake any BAS or IAS preparation or lodgement, GST classification decisions, payroll compliance activities, or communication with the Australian Taxation Office. Any tasks falling outside the agreed scope of services will be quoted separately and are not included within standard support. All quote preparation is based solely on information provided by the client, and responsibility for accuracy, pricing, and scope remains with the client.

Custom support packages may be offered for clients with requirements that fall outside the standard service packages. These packages are structured based on a clearly defined scope of work and agreed monthly hours and are subject to availability. All inclusions, exclusions, and pricing will be outlined and agreed to prior to commencement.

General Conditions

All services provided by Latitude 23 Admin are administrative in nature and are delivered primarily via email communication. Phone calls, video calls, or any form of verbal communication with clients or their customers are not included unless expressly agreed in writing. Services do not include any sales-related activities, including but not limited to lead conversion, negotiation, or cold outreach. Follow-up on outstanding invoices is limited to email communication and does not extend to debt collection activities unless otherwise agreed in writing. Latitude 23 Admin does not provide advisory, legal, financial, or tax services and will not undertake any BAS or IAS preparation or lodgement, GST classification decisions, payroll compliance activities, or communication with the Australian Taxation Office. Any tasks falling outside the agreed scope of services will be quoted separately and are not included within standard support. All quote preparation is based solely on information provided by the client, and responsibility for accuracy, pricing, and scope remains with the client.